Support & Resources
At Creative Sales Company, we are dedicated to customer satisfaction. If you experience a problem for any reason, whether covered by our warranty or not, we are committed to providing a resolution that is prompt, reasonable and fair. We value each and every customer, and welcome you to contact us with any question, comment or concern.
Warranty & Policy
Our products have been engineered and manufactured to our high professional standards of workmanship. We proudly warranty every product to be free of all manufacturing defects in workmanship and materials for one year from the date of purchase. If any product is found to be defective during this period, we will repair or replace the product free of charge.
This warranty does not cover, and will immediately become void, if the product is determined to be damaged by abuse, misuse, accident or if any alterations were made to the product. We also cannot cover malfunction or damage due to improper use, or failure to use the product in accordance with the use and care instructions included. In these cases, repair or replacement of the product will be done at a cost in accordance with labor, materials, return postage and insurance.
In providing warranty or re-manufacturing service, we reserve the right to replace the returned product with a replacement incorporating new technology or design. Creative Sales Company cannot be held liable for any incidental or consequential damage of any kind resulting from defects or malfunctions of any product.
To obtain service under this warranty, please contact our service department for a Return Authorization Number. Please package your product sufficiently to avoid any damage during shipment, and include a note that indicates the nature of the defect, along with a copy of the original receipt showing the date of purchase. Insure the package for the full retail value, and ship with postage paid in full to:
Creative Sales Company
PO Box 2958
3512 Sunny Lane
Columbia Falls, MT 59912
This is the only express or implied warranty granted, and Creative Sales Company hereby disclaims the implied warranties of merchantability and fitness for a particular purpose otherwise provided by law. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Creative Sales Company • PO Box 2958, Columbia Falls, MT 59912 • (406) 892-3070
© Copyright 2012 Creative Sales Company. All Rights Reserved.